The most important talent of a manager

The most important talent of a manager In 2008, a survey by Robery Half International found that 53 % of managers questioned considered leadership and motivational skills the most important talent a manager should have [1]. This figure truly shows the importance of leadership in the approach to management. According to Mary Parker Follett, management is the art of getting things done through people. In this report, I will first analyse this statement before demonstrating to what extend I agree with it. In fact, managing is truly living the experience of the human being through interpersonal relationships that include understanding the employees and developing their competences. In a second part, I will describe the skills needed for managers regarding to Folletts definition, emphasizing on the importance of leadership. Finally, I will list some of the limitations that can represent barriers to management. They include the informal organization, the change of the economy and the development of high technologies. Management is the art of getting things done through people. Once, Warren Bennis(1995) [2] wrote: Just about everything written today about leadership and organization comes from Mary Parker Folletts writings and lectures. According to her, management is the art of getting things doing through people. This definition has become one of the most continuously popular, being considered like the most significant way to describe the term, which finds itself a number of distinctive meanings. First, it is interesting to know why management can be defined as an art. From the encyclopedia of Management, it is the knowledge that there is no specific way to teach or understand management, and that it is skill borne of personality and ability [3]. It is saying that certain people might be more predisposed to be effective managers than are others, and that some people cannot be taught to be effective managers. Then, if I now focus on the second part of the statement, the function of the manager itself is the best manner to illustrate what getting things done through people means. Management is primarily about overseeing people: the manager sets goals for others to achieve, directing work rather than performing it. This is highlighted by the studies of what managers do. Rosemary Stewarts studies (1976) [4] have shown that most managers spend three-quarters or more of their time talking with and listening to other people. One reason for the large majority of their time in conversations is highlighted by Kotters studies (1982) which show that managers are dependent upon a network of useful contacts that include hundreds or thousands of people within and outside the company [5]. As a result of this, it is important to deeply consider the dependence of managers towards their subordinates and all the other people that work around them. Management is linked to human factor and cannot achieve any of its aims without human beings knowledge and skills which can be considered as the material of work. Moreover, Lawrence Appley (1956) [6] starts his book titled by Folletts definition: Working with, for, and through people is the way in which a manager accomplishes his job which emphasizes the main role of the manager. Providing human satisfactions from work output and relationships is a managers obligation. From his point of view, there is a vital spot in management which is the point of contact between the worker and the boss when the conditions of confidence and respect exist between the two. Overall, it is possible to make a distinction in the managers functions between deciding what to do and getting it done. Then the first task implies decision making and setting goals, and the second consists of motivation, communication, and the development of people. I truly believe that this second task is all about the art of getting things done through people because we all know that giving orders to subordinates who content themselves with applying them without the slightest protest is not real management. The manager has to handle the difficulty of working with human beings personalities, reactions and own choices, which is an art, a talent. My own personal experience of management during the French Open made me realized how hard it was to achieve the daily financial objectives, result of the efforts I had to make in motivating my sales teams to show their enthusiasm and to do some animations for the customers. The hardest times where rainy and cold daysà ¢Ã¢â€š ¬Ã‚ ¦ In fact, since the essential part of the managers job is getting things done through people, it is vital for him to understand peoples motivation. The problems of securing willing cooperation sets a challenge to management: a challenge to provide the conditions in which people will want to work and therefore, to cooperate. This reaches to an understanding with the fact that management attains its objectives by increasing knowledge, changing the habits, and influencing the attitudes of people towards a common goal, the goal of the organization. Effective management requires a different set of skills from leadership As we now know that managers are dependent upon achieving results through other people, it is possible to analyze what management skills they must develop in order to be effective. A skill is defined as being the ability either to perform some specific behavioral task or the ability to perform some specific cognitive process that is functionally related to some particular task [7]. First, if I refer to Katzs studies (1955) [8], we understand that managerial skills are developed by managers by providing them with a set of managerial knowledge bases and methods for accessing this information. Then, based on these assumptions, Katz proposed a three-category typology of skills: technical, human, and conceptual [9]. The technical skills are concerned with the understanding of specific activities that require the use of specialized tools, methods, processes, procedures, techniques, or knowledge. Human skills are defined as the ability to work cooperatively with others, to communicate effectively and to resolve conflicts. And finally, for Katz, the cognitive skills represent the ability to see the organization as a whole and to have a vision, a systemic viewpoint. So, like any other profession, that management requires the exercise of specific and various skills. But there are other studies showing that unlike any other profession, management expects its members to be proficient in the use of its skills without training or practice. In reality, the basic skill of management is personal power and the impact of individual leadership upon the thoughts and actions of other individuals [10]. This skill expresses itself through the ability to write and speak to individuals and groups, to conduct and lead meetingsà ¢Ã¢â€š ¬Ã‚ ¦ Considering these two points of view, I think it is fair to say that either managers have inborn management skills or develop them through their experience and practice, they must have competences peculiar to be able to face difficult situations and achieve his goals. Leader or manager skills are not exclusive in nature [7]. Indeed, if a leader only displays leadership skills he might not be efficient in the usual tasks asked by employers to their managers: simply completing paperwork and reading reports for example. Reciprocally, a manager can have difficulties with his staff because he lacks in developing a relationship, something that require leadership skills. A manager that combines both skills is the most effective. Overall, the main important attributes needed to get things done through people are: first, communication and second, motivation and development of people. Communication is the means whereby management gets its job done. It is so true that without it, an executive is as ineffectual as a violinist without his instrument. It is a skill of management, it is, however essential to every other management skill. The process of communication involves making his ideas and feelings known by another. This requires the ability to get other people to understand us, but also to help others make themselves understood by us. The process of communication requires time and experience of many different situations with various human characters. Then, communication is successful when it is understood in the fullest meaning, both in verbal sense and in intention. Then, if managing is getting things done through people, a manager who thinks about what can be done only in terms of what he can do cannot be effective. Managers must learn to accept their dependence upon other people and manage it thanks to their ability to cooperate with their peers. They have to obtain commitment which means providing the conditions in which people will want to work. In doing this, they need to be skilful in influencing people to do what they want. Stewart (1991) [11] indicates that managers must make assumptions about how people will behave, and hence, how to influence them. Here is where motivation becomes a significant tool. In fact, it is one aspect of maximizing work performance and represents a prime task for managers. Motivation of people implies many ways of action, including the development of people which is achieved by careful, planned and motivational delegation of responsibility and duty. It implies trust and a close relationship between the manager and his staff as Drucker (2005) says Organizations are no longer built on force. They are built on trust [13]. Rather than relying on powers, the manager uses the powers within people. What are the limitations of getting things done through people? As the managers success hinges on influencing people toward the goal of the organization, this is where we can find his main limitations. The most important one seems to be the informal organization, based on who knows what, who gets things done, who has influence and power, who must agree before an idea can be effectively implemented [15]. The problem here is that the informal organization cant be managed at all because  it is a self-organizing process. Even when managers are carrying out their formal roles, they are unavoidably participating in this process. They are not objective observers and controllers of other peoples actions. The leadership challenge, therefore, is not to try to manage the informal. Instead, it is to engage purposefully in the dynamic network of conversations and interactions through which outcomes emerge. The globalization of the economy has some strong influences on the organizations. The two main consequences of this are limitations for the managers. First, there are the linguistic and cultural problems, concerned by the employees being more and more transnational which implies difficulties on communication. Also the cooperation involves making more efforts of comprehension and mutual respect, which seems difficult to do spontaneously. And second, the worldwide explosion of the working teams, which is why some managers become  «Ã‚  telemanagers  Ã‚ ». In fact, technological solutions (emails, phone, videoconferenceà ¢Ã¢â€š ¬Ã‚ ¦) allow monitoring the work through the distance, it sees the relationship transformed. In a more sociological point of view, it is possible to see that nowadays, the authority is living a crisis. Executives are not considered as chiefs anymore but as coordinators as well as members of the teams are not called subordinates anymore but colleagues. These working teams are not shaking or impressed anymore facing the upper hierarchy: the chief is desecrated. The legitimacy of the manager is damaged by the individualism and the autonomy of the staff which tends to make the managerial relationships more complex as the use of authority is less possible. Then management practice conditions are modified by the evolutions of the environment and managers cannot content themselves to manage via objectives. Thats why we can see the rising important of the value and the competence based management. CONCLUSION The art of getting things done through people is linked to the need to influence people toward the goal of the organisation and this requires definitely leadership skills. However a manager-leader cannot be perfect as there are limitations in getting things done through people: the informal organization and the economical and social evolutions.

Abu Dhabi Police Essay

The focal point of this paper is to develop a plan that would be successfully implementing an organizational change management system within Abu Dhabi Police department in order to increase its efficiency, development and achieving future objectives. It should be stated that at the moment there are several problems related to the issue and it is needed to overcome those in order to gain more mileage in the long run. The main aspect of this problem lies in the traditional form of police and investigation procedures that are taken into account and executed with comparatively lesser efficiency. This could also be sated that the functionality of the Abu Dhabi police department is more ancient in approach and there is an essential need for the department to catch up with the rest of the world in terms of technology implementation and efficiency evaluation. Furthermore, it is also essential to look into the aspects of administrative reconstruction as the department is unable to work up to its true potential with the administrative structure located at a medieval scenario. (Lamb, 2004, 69) Thus it can well be stated that the problem with Abu Dhabi police is not only with it’s below the par utility and efficiency but also is related to the ill formulation of the administrative system. Quite logically, the department is in extreme necessity of finding solutions for negating these problems. It should be stated that at the moment there is a five step remedy to this malady. Firstly, it is essential to understand the present management of Abu Dhabi police department and identify the key areas of improvement. Similarly, it is important in the aspect of researching the past to get an understanding about Abu Dhabi Police department’s status and importantly eliminating the risk of following the old mistakes. Then, it should be noted that a wide study is incorporated with a variety of methods of change management practices and their applicability in Abu Dhabi Police department. Furthermore, it is important to investigate the potential of alternative methods of change management and the most advantageous will be launched. Lastly, a strategy would be created with prospective enhancement that can be introduced, understanding the structure and working culture currently present in Abu Dhabi police department. It should be mentioned that the theoretical framework will involve police and public interviews, police and public’s strategic interview, historical records, secondary research through the Internet and university database, it will also use strategic analysis tools for development of the evaluation of the best method between coercive and consensual policing. In this context it should also be mentioned that the purpose of the project is formulated in a mutually beneficial way such that from an academic perspective there would be a huge gain in the context of valuable experience, and simultaneously add value by providing insights as well as a fresh & objective outlook on any matter relevant to the social context. Research design will follow the following method or schedule. Firstly the participants will be trained about data collection techniques and tools to be used to collect the relevant information. The participants will be including police officers, data collection officers, team leaders and other resourceful personnel. Secondly the areas to be interviewed will be identified and accessibility determined. These areas to be sampled for the research can range from 10-16 of these areas, say 5 will be where coercive policing will be imposed and other five consensual policing can be applied. The period of the research can take a period of minimum 3 months and a maximum of 6 months of which during this period data will be collected. Thirdly the data so collected will be prepared as a report of findings. Finally, the final reports will be analyzed and evaluation for determination of the difference between consensual and coercive forms of policy. The different is supposed to put more emphasis on the difference. In order to attain the objectives it is essential to recognize the existing practices in Abu Dhabi police department and also in the modern police departments of countries like USA, Germany, UK, Australia etc. This will be done by individual interviews of the officials in Abu Dhabi and the through questionnaires from other corners of the world. Primary research will be persistent on personal interviews with Abu Dhabi Police department officials that will give an inner view of the present positing and future goals. This will also be a key basis of understanding the indolence for change. This will help in bringing out the indication of the present managed system in Abu Dhabi police department organization. Ultimately the clients will help in providing the true print of Abu Dhabi Police department’s working and key areas of improvement. Data presented from this research will assist to evaluate the best practices model and the actual working. This will help in indicating the difference and the reason for Abu Dhabi police department organization to implement a successful change management. Abu Dhabi Police higher officials will be randomly selected with favorable time and place for the interviews to be carried out. Finally the research will be focused on the historical data by looking at the Abu Dhabi Police department’s strategy in the past. If any failure or any glitches are to be found in companies strategy they will be pointed in this research. This will help the writer to understand the Abu Dhabi Police department’s goals in the past and their implementation process. It is necessary to design a new experiment that test the statistical method. For the purpose it is necessary to collect a complete data of the site that would include different religion, ethnicity or gender. An open meeting with police as well as the general mass or public would be very relevant in this context in the initial stages. The mixed gender of male and female Police and public could well be excluded as that would complicate matters in the context of gender variable juxtaposed with other pre mentioned variables but considering other dependable factors sustaining it would yield to be fruitful in the long run. Data would be collected in relation to the gender, color, religion of the potential customers in respect to the composition of the management under the same parameters. All these variables are considered as very relevant and important features of the statistical method and it is to be seen if these aspects are fundamentally acceptable in practical world and it could well be mentioned that social service, especially security service industry, are a very relevant manifestation of the social dimensions. As a result if the test is carried out in a proper manner with proper calculations of the population involved then there is no reason that the results would be both logical and true at the end consideration. In accordance to the basic test selected it could be stated that it could be possible that the outcome would be relatively logical in the sense that it would ultimately follow the trends of social facilitation theory in marketing and thus it would be agreeable with the statistical method and thus a well formulated marketing strategy can be constructed for the benefit of the Police and public alike as a definite method can be chosen between coercive and consensual policing. However, it should be stated that there would be few independent variables in the context of the test that could not be explained by the statistical method statements. Here the ethical consideration of the potential Police and public or the ethnic background of the potential Police and public may not be a very relevant factor. Thus there could be some flaws to the collection of the population but if these aspects are kept in mind then the shortcomings would easily be negotiated during the ultimate computations. As a result the test would appear to be a full proofed measure that would be able to define and prove the fundamental aspects and statistical method applied. It should be noted that the access to the research participants is both easy and hard. In terms of the public interview it would be relatively easy to identify and access but the difficult part would be to frame the questioner in accordance to the color and creed of the participants in general. In case of the police interview there would be more homogenous pattern in terms of the questioner but the difficult part would be to gain access. For the purpose it would be arranged to acquire permission from the hope department. Data will be collected using two different methods. The first will be interviews, which involve citizens, police officers from the sampled areas. This is an advantage in that feedback can be obtained instantly. The second will be use of questionnaires, which will be administered to the sampled areas. The questionnaire to be used will be the opened type. The advantage of this method is that the information obtained can be quantified to reflect that the sampled group as part of the entire population. The advantage is that it is easier to analyze data collected through questionnaire method. It should be noted that reliability for the researcher was achieved in the assurance that only a specified group of men and women were utilized in regard to the research. That group was focused mostly on customers and retails along with administrative personnel. This gave the research a more focused view of the research goal. The validity was managed as a result of this focus and emphasized in the considerations involved in the data collection, variables, and sampling methods. Privacy and confidentiality methods included assigning numeric and alphabetic coding to each responding questionnaire. This ensured anonymity in regard to the researcher and the subjects of the research process and a thorough qualitative method would be used during data analysis. The basic advantages of qualitative measures are multifold. Firstly, it presents a completely realistic approach that the statistical analysis and numerical data used in research based on quantitative research cannot provide. Another advantage of qualitative measures is that it is more flexible in nature in terms of collected information interpretation, subsequent analysis and data collection. It also presents a holistic point of view of the investigation. Furthermore this approach of research allows the subjects to be comfortable thus be more accurate as research is carried on in accordance to the subject’s own terms. The best statistical method would be to interview long well formulated day to day working procedure at a specific and well selected location. Throughout the procedure, it should be noticed whether there are specific variables within the testable population or not. These variables would be extremely important while evaluating the basic data in the final stages where the adjustments would be made to the formulated data in accordance to the observations. As a conclusion to the outline of this paper it can always be stated that Qualitative research is a process that includes interpretative paradigm under the measures of theoretical assumptions and the entire approach is based on sustainability that is depended on people’s experience in terms of communication. It can also be mentioned that the total approach is based on the fact that reality is created on the social formulations. It can also be mentioned that the basic target of qualitative research is instrumented towards social context under normal circumstances where it would be possible to interpret, decode and describe the significances of a phenomenon. The entire process is operational under the parameter of interpretative paradigm that can minimize illusion and share subjectivity under contextualization, authenticity and complexity of the investigation. References: Lamb, Davis; (2004); Cult to Culture: The Development of Civilization on the Strategic Strata; National Book Trust; Wellington

The Harlem Renaissance s Influence On People s Views On...

Travel back in time several centuries ago to the 1900’s and imagine how different life would be – oil lamps/candles, outhouses or one toilet shared between several people, movies known as â€Å"flickers† and lasting no longer than 10 minutes, no television, ice boxes as opposed to refrigerators, baseball being the main sport that people followed as opposed to football, and unless you were a White male, your lifestyle was not filled with many opportunities or rights. With slavery being abolished not too long ago, discrimination and segregation was still widely accepted and practiced. Life was much different back then. Although people were heavily being judged for the color of their skin, a movement called the Harlem Renaissance had a major influence on people’s views on African-Americans across the United States. The Harlem Renaissance created a new Black cultural identity through literature, music, theater, art, and politics. One of the leading voices was Langston Hughes, a writer whom wrote realistic portrayals, both suffering and victories of African-American lifestyles through poetry, short stories, novels, and plays. Through short, effective, and expressive words, Langston Hughes’s poetry promoted African-American culture and also addressed the oppression and injustice of African-Americans. Our story starts from year 1916 to 1970, when more than 6 million African-Americans relocated from the Southern states to the Northern states in an epidemic known as the Great Migration.Show MoreRelatedHarlem Renaissance Essay1069 Words   |  5 PagesHARLEM RENAISSANCE Throughout the history of African Americans, there have been important historical figures as well as times. Revered and inspirational leaders and eras like, Martin Luther King and the Civil Rights Movement, Nat Turner and the slave revolt, or Huey Newton and the Black Panther Party. One such period that will always remain a significant part of black art and culture is the Harlem Renaissance. It changed the meaning of art and poetry, as it was known then. Furthermore, theRead More The Harlem Renaissance Essay1031 Words   |  5 PagesHARLEM RENAISSANCE Throughout the history of African Americans, there have been important historical figures as well as times. Revered and inspirational leaders and eras like, Martin Luther King and the Civil Rights Movement, Nat Turner and the slave revolt, or Huey Newton and the Black Panther Party. One such period that will always remain a significant part of black art and culture is the Harlem Renaissance. It changed the meaning of art and poetry, as it was known then. Furthermore, theRead More Gwendolyn Brooks We Real Cool Essay1347 Words   |  6 PagesGwendolyn Brooks We Real Cool The poem We Real Cool by Gwendolyn Brooks is a stream of the thoughts of poor inner city African-Americans who have adopted a hoodlum lifestyle. Though many can have different interpretations of this poem, it is fair to look at the life and career or the works and influences of Gwendolyn Brooks. The life and art of the black American poet, Gwendolyn Brooks, began on June 7, 1917 when she was born in Topeka, Kansas. She was the first child of Keziah Corine WimsRead MoreThe Harlem Renaissance By Zora Neale Hurston1896 Words   |  8 Pages Personal Identity The Harlem Renaissance was a period from the end of World War I through the middle of the Great Depression, during which a group of talented African-American writers produced a body of poetry, fiction, drama, and essays. Zora Neale Hurston is considered to be one of the most influential contributors to the Harlem Renaissance period. Hourston grew up in this culturally affirming setting due to her father’s mentality, despite frequent confrontations with her preacher-father, sheRead MoreBibliographic Essay on African American History6221 Words   |  25 PagesBibliographic Essay on African American History Introduction In the essay â€Å"On the Evolution of Scholarship in Afro- American History† the eminent historian John Hope Franklin declared â€Å"Every generation has the opportunity to write its own history, and indeed it is obliged to do so.†1 The social and political revolutions of 1960s have made fulfilling such a responsibility less daunting than ever. Invaluable references, including Darlene Clark Hine, ed. Black Women inRead MoreLangston Hughes Research Paper25309 Words   |  102 PagesUnited States. As the manager of an electric company and owner of a ranch and mines, Jim expressed contempt for black Americans who continued to submit to segregation and live in poverty. Langston Hughes, 1933 (Library of Congress) Langston was not ashamed of being a black American. He had already written poems celebrating his heritage. He felt connected to the oppressed brown people of the world and hated his father for mistreating his Mexican employees. Witnessing his fathers tyranny made Langston

Cell Phones Should Not Be Banned from School Property

As one enters any local high school in the United States, they will be sure to see teenage students with their cellular telephones in hand. One may say the use of cell phones should be banned on school property, however there are many instances in which that may not be the best idea. Parents need to know that their children are safe and those children need a way in which to contact their parents if an emergency arises. If their child is not permitted to have their cellular telephone with them at school, the parent loses that sense of security. Cellular telephones should not be banned for students’ use on school property for many reasons, including, emergency situations, changes in after school plans, and if the child commutes home on a school bus or walk. A common argument against this position is that cellular telephones should be banned on school property because of potential cheating, misuse, and harm, but all students should not be punished for the actions of some. There a re many of tools that students can utilize in order to cheat if that was their goal. Randi Weingarten is the parent of a child who’s school did impost a ban of the use of cellular telephones on school property. When speaking on the subject of teenagers using cell phones in order to cheat in class Weingarten says, â€Å"But does that mean we should ban any material that can be used for cheating- including pencils and pens†. Teachers and staff can help in making sure that students are not inappropriatelyShow MoreRelatedImpact Of Technology On Our Daily Life1259 Words   |  6 Pageshigh school are beginning to surface. Despite the fact that phones can be utilized educationally and serve as a learning too, this same technology can also be utilized negatively at the wrong time. In agreement with many teachers, â€Å"a fair amount of teachers say cell phones have officially replaced chewing gum as the new classroom menace. 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The clear and present danger test which is a test where the government can restrict speech if there is evidence that the speech will cause a clear and present dangerous condition to the public(BardesShelley, 2014, p.122). Direct incitement test protects the advocacy of illegal action under the First Amendment unless imminent action is likely to happen. For Instance, itRead Morehistory Essay example2187 Words   |  9 Pagesï » ¿THE EFFECTS OF WORLD WAR I ON POLITICAL AND ETHNIC MINORITIES As you read in Chapter 21 â€Å"An Emerging World Power,† the government clamped down hard on those who dissented from the war and on those who held radical or unpopular opinions. In this assignment you will explore how political and ethnic minorities were treated during and after World War I. Definition: A â€Å"minority† is anyone who is not like or does not agree with the majority. It does not have to mean an ethnic or racial minority